QUESTION 1                                                                                                                                                                                             (30)

An organisational structure provides the framework within which an enterprise functions. Flexible structure will assist in dealing with challenges and creating opportunities for growth. A sound organisational structure facilitates growth of the organisation by increasing its capacity to handle complex operati ons.

Identify any 2 (Two) distinct organisations from your community that have adopted different organisational structures. Critically discuss the effectiveness, merits and demerits of the organisational structures adopted by these entities. Provide recommendations on other structures that may be adopted by the identified organisations to achieve operational eff iciency.

QUESTION 2                                                                                                                                                                                             (30)

Information technology is at the centre of the information revolution. However, the role and impact of information technology in business can be complex and confusing.

Using practical examples from any one of the organisations selected in the question above, critically evaluate the usage and benefits of technological systems throughout the value chain to enhance operational excellence and competitive advantage of the business.