Ha1 | English homework help

In a Word document, type Dos and Don’ts of Responding to a Complaint and Writing an Apology that you and your group came up with during the last class.

Read: Chapter 2 (pp. 15-37) – “Write to Accomplish Goals” –  and excerpts from Chapter 10 – “Craft Your Writing For the Interactive World”(pp. 231-239 & 254-255 ) from Business Writing Today (this hw reading is available in the attached pdf but make sure to purchase the textbook before the next class). Make sure to take notes as you read so that you can complete the written portion of this homework assignment.

In the same Word document, using a different font or color, add new Dos and Don’ts that you learned about from reading the chapters.

Review the instructions for Social Media Packet. Browse Yelp website and choose a company/business on behalf of which you would like to respond to a customer complaint. Find one descriptive complaint that you wish to respond to and copy/paste into the same Word document. Underneath the complaint, respond to the two following questions:

What is the goal of your response? What are you trying to achieve via your response to the complaint?

Based on the language used in the complaint, what can you say about the unhappy customer? Using the characteristics from the Chapter 2, profile the customer. Be as detailed as possible. 

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more