This week our discussion is going to focus on Communication and Technology of YWCA of New York City.
Part 1: Please evaluate how your client (YWCA) communicates with its customers. Does it have a website? If so, please share some positive aspects and some areas that could be improved. Are there ample ways for the customers to contact your client (YWCA)? For example, Is there an 800 number? Are business hours posted?
Part 2: The second part of your discussion will focus on business Communication of YWCA of New York City. What are some characteristics of effective communication styles for business? What are some methods of business communications?
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